top of page
FAQ
Frequently asked questions
Is there a minimum requirement to book bridal services?
Yes, we require a minimum of $550 in services for clients booking on location services where set up tear down and logistics are involved. This allows us to provide you with the best experience possible. In studio appointments have no minimum.
What if my wedding date changes after booking?
If your wedding date changes, we will do our best to accommodate rescheduling. However, please keep in mind that your booking fee is non-refundable.
Do you offer services for flower girls or junior bridesmaids?
Yes, we happily provide age-appropriate hair and light makeup services for flower girls and junior bridesmaids.
How does Gloss handle large bridal parties?
Our dedicated in-house team works exclusively together and can cater to large bridal parties, having successfully managed weddings with up to 25 individuals. We pride ourselves on our teamwork and training, ensuring a smooth experience for your special day. We can also add on extra gloss assistants to cover tight timelines for a $250 fee.
Can artists travel to multiple locations on the wedding day?
Absolutely! We’re happy to accommodate artists traveling to different locations. Please note that additional travel fees will apply, and we’ll need your specific addresses and times for accurate quotes.
Can I book a preview to try out your services without paying my booking fee?
To ensure we can accommodate all our brides, we ask that you secure your wedding date before scheduling a preview. The preview is meant to finalize your wedding day look rather than serve as a trial. If you are looking for more of a trial run you are always free to book our standard $300 Hair and MakeUp appointment.
When should I schedule my preview appointment?
We recommend scheduling your preview appointment 2–3 months before your wedding, ideally around 30 days prior. There is no deposit required to book this appointment for the preview; it just depends on the artist’s availability. It will incur a $350 charge plus gratuity, but it will help you feel confident about your look.
What is the deadline to finalize headcount and details?
Changes can no longer be made after 90 days prior to the wedding date we will need confirmation of all services at your 90 day Meeting. At the 30-day mark, we will have your final meeting collect your final invoice payment and set your timeline.
Do you accept partial payments or individual party member payments?
To streamline the payment process, we kindly ask that the bride (our contracted client) collects all payments from party members. We only accept payments from our bride of the total invoiced amount, this will be collected over a payment plan with all payments submitted 30 days prior to the wedding allowing us to focus on making your day truly special.
Is gratuity included in the pricing?
To ensure our amazing artists are appreciated for their work, we automatically include a 20% gratuity for all wedding services. This will be added into your collection when you are given your quote.
How can I book my wedding date?
To secure your date, simply complete our inquiry form on our website, a booking agent will respond with a fully curated pricing collection and ask you to hop on a quick 5 min call to answer any questions you may have. A non-refundable booking retainer of 20% is required to reserve our services. This fee covers administrative costs and set up fees and ensures we can focus on your special day. This will be deducted from your final invoice unless you cancel services.
bottom of page