While our talented artists focus on their craft, all administrative communication will be handled through our bridal admin via email. This process ensures that all communication is documented and easily accessible. (Please do not reach out to our artist)

Our artists are knowledgeable and certified in various makeup applications. However, we have chosen not to offer airbrush makeup, as we find that traditional makeup often yields more satisfying results. If you’re curious about airbrush, we recommend trying it with another artist and comparing the outcomes.

Our travel fee is $1 per mile round trip from the artist’s home base. This fee covers travel for up to three Gloss artists in one vehicle. If additional vehicles are needed, the same fee will apply for each vehicle.

We offer various payment options, including Venmo, Cash App, cash, or credit/debit cards (with a 4% processing fee).

Approximately 60-90 minutes Our team typically works on 2–3 people per hour, ensuring everyone is ready on time.

Definitely! We recommend that each person brings 2–3 inspiration photos that align with your wedding vision. You can also find inspiration photos on our Instagram page @glossluxurybridal or @glossbeautybrand

Please arrive with a clean, freshly washed face (free of products) and clean, dry hair. For detailed prep instructions, please refer to our guide we send the week before your appointment.

Yes, for weddings and events changes can be made up to 90 days before your appointment. We will schedule artists and create timelines based on your final headcount.

Yes, we offer on-site touch-up services for events, and for a gloss artist to stay on-site for this type of service, we charge an additional fee of $150 per hour.

We use our own high-quality professional-grade products from Gloss Beauty Brand, specifically formulated for photography and videography with the highest quality ingredients. If anyone in your party has allergies or sensitivities, please notify us in advance, and we’ll do our best to accommodate.

Yes, as an on-site company, we travel to your location. This means we pack up our entire studio, load it up, drive to you, unload it, and set up our entire studio. Because of this, you will incur a travel fee of $1 per mile round trip.

While we generally recommend booking both services so that we can uphold the quality of the end result. We can accommodate hair-only or makeup-only requests if services are booked in even numbers.

We will always do our best to accommodate rescheduling, subject to your artist availability. Your retainer is non-refundable, and cancellations must be communicated in writing at least 90 days before the event.

Yes, the retainer will go towards your booking but in the event you cancel your appointment it is non-refundable.

You can find examples of our work on our Instagram pages.Pageant and General @Glossbeautybrand. Bridal @Glossluxurybridal if you are a bride this is also the pages that your photographer will need to tag in all of your photos.

We can definitely work through specific skin concerns and conditions with you, and this will be addressed at your bridal preview appointment. We can tailor our services to meet your needs.

We pride ourselves on using luxurious sanitation practices. Our team is fully trained in kit sanitation and cross-contamination protocols to ensure you have the most hygienic and safe hair and makeup experience.

You cannot request specific products or brands unless it’s due to allergic purposes. However, we provide a luxurious, professional-grade experience using our own cosmetics, which are hypoallergenic, Prop 65 compliant, and made with the highest quality naturally sourced ingredients.

Yes, we offer hair and makeup applications for various events, including pageants, proms, photography, and videography. We also provide spray tans and one-on-one makeup classes and consultations.

We typically ask that clients book 8 months to a year in advance, as key wedding dates from March to June and September to December fill up quickly.

It is very rare for us to have unhappy clients. However, we ask that clients wait until services are completed before requesting adjustments. We will always make final touchups to ensure everyone is satisfied.